Support

Offline documentation and recovery protocols for your portable environment.

Getting Started with LLM in a Box

Follow the steps below to launch and use your offline LLM environment.

Launch (Windows)

  • Double-click WINDOWS-start_server.bat

Note: The first run may take longer while the LLM initializes.

Launch (MacOS)

  • Double-click START-HERE.command

Note: Ensure you allow the application to run if prompted by Gatekeeper.

Launch (Linux)

  • In Terminal run ./MACOS-LINUX-start_server.sh

What Opens When It Runs

The web browser opens to the LLM in a Box interface Login Screen. Default login is at the bottom of that page.

You will be prompted to change your password the 1st time you launch it.

Password Protection

You will be prompted to change your password the 1st time you launch it.

You can change the password under Options at the top of the page.

Storage & File Usage

Upload and store files in the LLM in a Box UI and access them on the drive in the Personal Files directory.

Backup & Recovery

A Complete Factory backup is included in case of file corruption or emergency. Delete all files on the drive EXCEPT FACTORY_BACKUP.zip. Unzip FACTORY_BACKUP.zip to the drive so that it matches the file structure you see below. When you open the drive you should see this drive tree not a folder named LLMinaBox.

Simplified Drive View (root level): System and runtime-heavy folders are collapsed for readability.

LLMinaBox:.
    ├── app/
    ├── data/
    ├── docs/
    ├── python/ (runtime files collapsed)
    ├── Personal Files/
    ├── Saved Chats/
    ├── Survival Guides/
    ├── FACTORY_BACKUP.zip
    ├── LLM_in_a_Box_Beta_Tester_NDA.pdf
    ├── MACOS-LINUX-start_server.sh
    ├── WINDOWS-start_server.bat
    ├── QUICKSTART.txt
    ├── README.md
    ├── $RECYCLE.BIN/ (system folder collapsed)
    └── System Volume Information/ (system folder collapsed)

Open Source & Licensing Notice

Ollama is an open-source project provided under its respective license terms. Your purchase covers the physical hardware and support; bundled software remains property of its authors.

Questions / Comments

Email: help@myllminabox.com

Include LLM in a Box in the subject line.